[RESOLVED] [12/10/2020] - rs201.nsresponse.com - DDoS attack

Date: December 10, 2020
Start time: 05:50 (EST)

We are currently observing an incoming DDoS attack on the "rs201.nsresponse.com" server, causing unavailability and unstable function of all services. The source of the attack is being investigated.

We offer our most sincere apologies for the inconveniences and assure you that everything is being done to accelerate the resolution of the problem at hand.

Estimated Service Restoration: Unfortunately, no ETA can be currently provided. We will update you as soon as any new information is available.

Update #1: December 10, 2020, 06:28 (EST)

Our network engineers are currently working on the mitigation, we will keep you informed on the status.

Update #2: December 10, 2020, 07:27 (EST)

We would like to inform you that DDoS attack has been successfully mitigated. In case you’re observing any issues, please contact our support team, we will kindly check it for you.

In closing, we’d like to thank you for your understanding and patience. We truly value your business.

Did you find this article useful?   0 out of 0 people found this article useful.

Related Articles

Self-Hosted Help Desk Software by SupportPal.


Forgot password?
Register now